We stand behind everything we sell. If for any reason you are not satisfied with your purchase, simply return the item within 15 days and we'll replace it or give you a refund. Please read "Returns" below for more information.
If there’s a problem with something you purchased from us, you can either bring it to our store or ship it back with purchase/refund information. Returns must be made within 15 days of purchase date and accompanied with an original sales receipt. All returns must be in new condition with original packaging unless defective and deemed a warranty. Questionable warranties will need manufacturer authorization before a refund will be issued. Sale merchandise is subject to be a final sale.
PRICES AND INFORMATION
This website is intended to help you. We make every effort to maintain current, accurate prices in our on-line catalog. And we strive for similar accuracy and timeliness with the other information we offer here. We appreciate your understanding should any of the prices or other information provided be incorrect and regret any inconvenience such mistakes may create. Please bring any errors you may find to our attention on your next visit or by calling or sending us an e-mail.
At Bike Doctor Arnold, we have a Layaway plan that works for everybody. Simply put a deposit of 20% or more on any merchandise, and you are entitiled to pay it off at will over the next 90 days. The merchandise will be tagged and held for the duration of the layaway. Merchandise that is cancelled after 30 days or goes past the 90 day term is subject to a 20% restocking fee.
At Bike Doctor Arnold, we recognize the vast array of products available in the bicycle industry, and supply our customers with a Special Order Program. We will search out most any product available to us and custom order the product to your specification. All special orders must be prepaid and are non-refundable.
As support to our local community and the sport of cycling, we offer special discounts to particular clubs and teams in the area. All discounts will be honored only if accompanied with proof of current membership and are not applicable with other store offers. Selected merchandise is excluded. Contact us for more details.